The Royal Group is a B2B - business to business - service. Therefore, no portion of The Royal Group Web site is specifically directed at children (individuals below the age of 13).
Overview of the Information We Collect
The Royal Group collects personally identifiable information when you fill out a Contact Us Form on our Web site. We use this information to respond to your information requests or other questions, and to facilitate communications between The Royal Group and you. We may ask for your name, e-mail address, business name, address, and telephone number. This information is deleted after a response is transmitted to you.
When you visit The Royal Group Web site, we automatically receive and record information from your browser including your internet or IP address, your operating system, the type of browser you use, and the time and date of your visit. This information is not linked to any personally identifiable information. We use this information to compile aggregate statistics about the total number of daily visitors to our site pages most frequently visited, how long people stay at each page. This allows us to understand our customers' needs, to develop products and services to serve those needs and to plan improvement to the site which will make its use more pleasant and navigation easier.
An IP address is a number that is automatically assigned to your computer whenever you are on the Web. Web servers automatically identify your computer by its IP address.
Disclosure to Third Parties
WE DO NOT SELL OR RENT YOUR PERSONALLY IDENTIFIABLE INFORMATION TO THIRD PARTIES. The Royal Group only shares your personally identifiable information with third parties when:
We have your consent to do so
We need to send the information to companies who work on behalf of The Royal Group to provide a product or service for you. Examples include sending, postal mail and e-mail, and providing customer service. Unless we tell you differently, these companies do not have any right to use the personally identifiable information we provide to them beyond what is necessary to assist us unless they have your consent to do so
We need to respond to valid legal process. This includes a search warrant, subpoena, or court order, and any other instance when we believe we are required to do so by law. We may also make disclosures to protect your safety during emergencies if we reasonably believe your safety is at risk, to protect the security or integrity of The Royal Group Web site, or to take precautions against liability. We will take reasonable steps to limit the scope of these disclosures
The security of personal information is a high priority at The Royal Group. The Royal Group is committed to providing reasonable and appropriate security controls to protect our Web site and its information against foreseeable hazards.
Contacts and Complaints